Authorized innovation needs to be about greater than know-how


Know-how will typically kind a part of the answer, however first it is very important perceive the issue it’s supposed to unravel. Solely then will innovation be potential and ship significant change. Managed authorized companies supply authorized groups a route by which to attain this innovation.

Unpicking what ‘innovation’ means

Innovation’ is commonly a buzz phrase and a byword for ‘know-how’. The rhetoric round the advantages of lawtech has been so nice lately that many assume it’s the greatest, and solely, answer – particularly in the event that they need to take an modern strategy. Although lawtech has an enormous vary of advantages when applied and used appropriately, it is just a small a part of what innovation is.

In lots of situations, innovation may and may merely imply doing the day-to-day issues higher. This will typically be missed in favour of the brand new shiny factor – particularly as stress mounts for companies to do issues in another way.

The previous two years have created a singular surroundings which demanded innovation like by no means earlier than: new dangers needed to be managed; groups shifted to working from dwelling; decision-making hierarchies have been flattened; and groups interacted and collaborated like by no means earlier than. Because the financial and international political panorama continues to shift, there isn’t any doubt that this stress to do issues in another way will proceed for authorized groups, particularly because the function has grown and expanded lately, touching all corners of a enterprise. Assessing operational efficiencies to liberate senior legal professionals to interact with the enterprise on top-level priorities, managing a group well and using a variety of improvements to help in reaching these efficiencies, will proceed to be priorities post-pandemic.

Innovation can merely imply taking a course of and re-examining it. So typically we see purchasers tempted to leap to know-how options with out first assessing the context of the issue – whether or not that’s excessive workers turnover or attempting to do extra work with a diminished price range and headcount. Understanding what the issue is, why it’s taking place and what the general targets are ought to all the time be the primary very important step. Taking innovation toits broadest definition – as discovering and implementing a brand new option to do issues – is the reply.

The ubiquity of know-how as an answer to all life’s issues isn’t the one motive it’s perceived as encompassing innovation – it’s also as a result of, typically, it’s superficially simpler than the choice.

Usually processes are one of many core issues for a struggling authorized group, and altering behaviours and attitudes can radically alter how issues are performed, creating efficiencies and eradicating waste. Nonetheless, altering how a human approaches a activity, which can have been performed the identical means for a very long time and infrequently for good causes, is tough. The place to even begin can really feel nearly unattainable. The neuroscience behind how we react to alter is complicated, and introducing significant and optimistic change to a group can take a very long time.

The function for managed authorized companies

While know-how was an ideal assist all through the pandemic it was actually the individuals who innovated essentially the most, shifting priorities and altering how issues have been performed in a single day. Maintaining the momentum and urge for food for doing issues in another way when so many people need to go ‘again to regular’ and discover consolation in the way in which issues have all the time been performed is prone to be the following problem for authorized groups.

Pinsent Masons gives managed authorized companies. We take purchasers by a cautious strategy of figuring out all aspects of their downside and what they need to obtain earlier than suggesting an modern answer. This typically includes know-how however not often is that this the one answer, and
we use our Lean Six Sigma strategy to
determine course of and useful resource enhancements too. Forgetting in regards to the broadest definition of innovation might be to the detriment of discovering a really pioneering, workable answer.


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